Inside Sales Representative

Location: Aubrey, TX | Full-Time

Be the Voice Our Customers Trust

Are you a natural communicator who thrives on helping customers feel supported and confident that their projects will run smoothly from quote to delivery? Do you enjoy managing multiple projects and working closely with technical and production teams to deliver great results? Prescott Industries is looking for an Inside Sales Representative who is both personable and detail-oriented—ready to join a team where their voice matters and their work has real impact.

Your Role

As an Inside Sales Representative, you’ll be the main point of contact for our customers—from the first quote to the final delivery. You’ll manage sales cycles for architectural wood doors and door packages, ensuring timely communication, technical accuracy, and smooth coordination across departments. You'll help build long-term relationships and contribute to our company's product and sales goals.

This role is ideal for someone who enjoys balancing customer care, project coordination, and sales growth within a fast-paced, collaborative environment.

Key Responsibilities

• Develop trust and rapport with wholesale and distributor customers via phone and email.
• Guide customers through the full sales cycle—quote requests, purchase orders, template reviews, deliveries, and warranty resolutions.
• Track multiple door-related projects simultaneously, ensuring timely updates and problem resolution.
• Proactively follow up on leads and explore opportunities to expand customer accounts.
• Maintain a deep understanding of our product lines and confidently demonstrate them to customers.
• Collaborate with Production, Operations, and Technical teams to ensure product accuracy and timely delivery.
• Analyze and report on sales data regularly (daily, weekly, monthly, annual).
• Support continuous quality improvements in the sales process and customer experience.
• Create new project ideas using current products that align with customer and company goals.
• Monitor, evaluate, and improve ongoing projects.
• Track performance via CRM dashboards and outcomes metrics.
• Keep a pulse on industry trends and customer feedback.

Preferred Qualifications

• Bachelor’s degree or equivalent work experience.
• 1–3 years of sales, inside sales, project management, or technical customer support experience.
• Previous experience with technical products or components is a plus.

Skills & Qualities We Value

• Excellent communication skills—written and verbal—with a friendly, patient, and professional tone.
• Ability to quickly learn and explain technical product information (doors, hardware, specs, etc.).
• Organizational and multitasking skills to manage overlapping customer projects.
• Strong interpersonal and team collaboration abilities.
• Conflict resolution, persuasion, and problem-solving skills.
• High proficiency in Microsoft Office (especially Excel); QuickBooks experience is a bonus.
• Strong math skills to calculate discounts, pricing, and project quotes accurately.
• Self-motivated and resilient—able to manage your workload with minimal oversight.

Physical Requirements

• Prolonged sitting at a desk, working on a computer.
• Ability to lift up to 15 pounds.
• Occasionally standing/walking in a warehouse or shop environment that may not be climate controlled.

About Prescott Industries

Prescott Industries is a small business in Aubrey, TX. We are professional, agile and a leader in the wood door and frame industry. We manufacture architectural wood and laminate doors, artisan hardwood doors for residential application, as well as wood door frames and components. These are used for a variety of industries including offices, hotels/resorts, educational facilities, healthcare/hospitals, institutional/ buildings, and residential homes. You have likely stayed in a hotel, attended a school, lived in a home, worked in an office, or attended a physician appointment in which we have designed and constructed doors. We have built our Company on our core values: Work Safe and Smart, Be Resilient, Integrity in Everything. We take pride in being an integral part of securing a building!

Our Benefits

We provide competitive benefits including PTO, Medical, Dental & Vision, Life Insurance, and a 401k w/match.

Ready to Apply?

If you’re looking to join a fast-growing manufacturing business where your contributions matter and your professional growth is supported, we want to hear from you. Apply now and bring your communication skills, resilience, and drive to our Inside Sales team.